Skip to main content
Licensed & Insured · Serving the Greater Toronto Area (416) 555-1234

Emergency Plumbing

Plumbing emergencies don’t wait for business hours, and neither do we. ProFlow’s emergency response team is available 24 hours a day, 7 days a week, 365 days a year. When water is flooding your basement or a gas leak puts your family at risk, our dispatchers will have a licensed plumber at your door fast.

We handle all types of plumbing emergencies including burst pipes, sewer backups, gas leaks, overflowing toilets, and water heater failures. Our trucks are fully stocked so we can resolve most emergencies in a single visit. For burst or leaking pipes that need permanent repair after the emergency, see our pipe repair and replacement service.

Get a Free Quote Call (416) 555-1234
ProFlow technician performing emergency plumbing in a GTA home

Signs You Need Emergency Plumbing

Water gushing from a burst or cracked pipe
Sewage backing up into your basement or ground-floor drains
The smell of gas (rotten eggs) near water heater or gas lines
Toilet overflowing continuously despite shutting off the supply valve
No water at all coming from any tap in your home
Water stains rapidly spreading across a ceiling or wall
A frozen pipe that has visibly bulged or split

What's Included

  • 24/7 phone support — talk to a real person
  • 45-minute average response time across the GTA
  • Fully stocked service trucks
  • Temporary repairs to stop damage immediately
  • Complete permanent repairs
  • Insurance documentation and photos

Our Process

1

Call Our 24/7 Line

A live dispatcher answers your call, assesses the severity, and provides immediate guidance — like where to find your main water shut-off valve to limit damage while you wait.

2

Rapid Dispatch

We send the nearest available plumber. Average arrival time across the GTA is 45 minutes. Active flooding and gas leaks are dispatched with the highest priority.

3

Stop the Damage

The first goal is always to stop water flow or isolate the hazard. We carry temporary repair materials on every truck so we can halt damage within minutes of arrival.

4

Permanent Repair and Documentation

Once the immediate crisis is contained, we complete a permanent repair — or schedule one if parts are needed. We photograph all damage and provide detailed reports for your insurance claim.

Transparent Pricing

$250 – $800

Emergency service call starts at $250, which includes the first hour of labour. We provide an upfront quote before starting any additional work.

All work performed to Ontario Building Code standards by licensed professionals. Prices are estimates — your written quote will reflect the actual scope of work.

Request a Detailed Quote

Tools & Methods We Use

Pipe Freeze Kits

Cryogenic freeze kits let us isolate a section of pipe without shutting off the entire home's water supply — ideal for targeted repairs on active plumbing.

Submersible Pumps

High-volume submersible pumps remove standing water from basements and crawl spaces fast, preventing further structural damage and mould growth.

Pipe Repair Clamps

Stainless steel repair clamps provide immediate, code-compliant patches on burst copper, PVC, or galvanized pipes — often a permanent fix without full pipe replacement.

Gas Leak Detectors

Electronic combustible-gas detectors pinpoint natural gas and propane leaks at pipe joints, valves, and appliance connections with parts-per-million accuracy.

Frequently Asked Questions

What counts as a plumbing emergency?
A plumbing emergency is any situation that could cause immediate property damage or health risks: burst pipes, active flooding, sewer backups, gas leaks, or a complete loss of water. If water is spreading or you smell gas, call ProFlow's 24/7 emergency line immediately at (416) 555-1234.
How fast can an emergency plumber get to me?
ProFlow's average emergency response time across the GTA is 45 minutes. In most areas, we arrive within 30 to 60 minutes. Active flooding and gas leaks receive our highest priority dispatch. Our trucks are fully stocked to resolve most emergencies in a single visit.
Should I turn off the water before calling a plumber?
Yes — shutting off the water is the single most important thing you can do during a plumbing emergency. Locate your main shut-off valve (usually near the water meter in your basement) and turn it clockwise. This stops water flow to your entire home and limits damage while you wait for help.
How much does emergency plumbing cost?
ProFlow's emergency service call starts at $250, which includes the first hour of labour. We don't add surcharges for nights, weekends, or holidays. You'll receive a clear quote for any additional work before we proceed, so there are never surprise charges.
What should I do if a pipe bursts in my home?
Shut off the main water valve immediately, then call ProFlow at (416) 555-1234. Open faucets to drain remaining water from the lines. If the burst is near electrical panels, shut off power to that area. Move valuables away from the water. Our emergency team arrives in 45 minutes on average.
Will my insurance cover emergency plumbing damage?
Most home insurance policies cover sudden, accidental water damage like a burst pipe. ProFlow documents all emergency work with detailed photos, reports, and itemized invoices that insurance companies require. We can also communicate directly with your adjuster.
Can a plumber fix a gas leak?
Licensed plumbers in Ontario are qualified to work on gas piping. If you smell gas (a rotten egg odour), leave your home immediately, don't use electrical switches, and call from outside. Then call ProFlow — we carry electronic gas leak detectors to locate and repair gas line issues safely.
What causes pipes to burst in winter?
Water expands by about 9% when it freezes, generating enormous pressure inside pipes. Pipes in unheated areas — exterior walls, crawl spaces, garages, and uninsulated basements — are most vulnerable. GTA winters regularly produce the sustained freezing temperatures needed to burst copper and PVC pipes.
How fast can you get to my home?
Our average response time across the GTA is 45 minutes. In most areas, we can be at your door within 30 to 60 minutes of your call. We prioritize based on severity — active flooding and gas leaks receive immediate dispatch.
Do you charge extra for nights and weekends?
Our emergency service call rate applies 24/7 — we don't add surcharges for nights, weekends, or holidays. The rate includes the first hour of labour, and we'll provide a clear quote before any additional work begins.
What should I do while waiting for the plumber?
For burst pipes or leaks, locate and turn off the main water shut-off valve (usually near the water meter). For gas leaks, leave the house immediately, don't use electrical switches, and call from outside. For sewer backups, stop using all water fixtures. Our dispatcher will guide you through these steps on the phone.
Will you help with my insurance claim?
Yes. We document all emergency work with detailed photos and reports that insurance companies require. We can also provide itemized invoices and communicate directly with your insurance adjuster if needed.
Can you fix a burst pipe in winter?
Frozen and burst pipes are one of the most common calls we handle during GTA winters. We carry pipe freeze kits, repair clamps, and replacement materials on every truck. In most cases we can complete a permanent repair in a single visit — no need for a follow-up appointment.
How much does a plumber cost in Toronto?
Most GTA plumbers charge between $100 and $200 per hour, plus materials. A typical service call runs $150 to $350 depending on the job. ProFlow provides free written estimates before any work starts, so you always know the cost upfront.
Do I need a licensed plumber in Ontario?
Yes. Ontario law requires anyone performing plumbing work to hold a valid licence regulated by the Technical Standards and Safety Authority (TSSA). Unlicensed work can void your home insurance and create safety hazards. Every ProFlow technician is fully licensed and insured.

Available Across the GTA

We provide emergency plumbing services throughout the Greater Toronto Area. Select your community to learn more.

Toronto Mississauga Brampton Markham Vaughan Richmond Hill Oakville Burlington Hamilton Oshawa Whitby Ajax Pickering Newmarket Aurora

Related Content

Related Services

Drain Cleaning

Professional drain cleaning and clog removal for kitchens, bathrooms, and main sewer lines using advanced hydro jetting technology.

Pipe Repair & Replacement

Expert pipe repair and replacement for copper, PEX, and ABS systems. We offer trenchless technology for minimal disruption and same-day burst pipe response.

Sump Pump Installation & Repair

Sump pump installation, repair, and battery backup systems to protect GTA homes from basement flooding caused by rising water tables and heavy rainfall.

Helpful Articles

Emergency Plumbing: What to Do Before the Plumber Arrives

Step-by-step emergency response guide to minimize water damage.

How to Unclog a Drain Naturally

Natural methods to clear clogged drains — and when to call a professional.

Ready to Get Started?

Our licensed plumbers are ready to help. Get a free quote today — no obligation, no surprises.

Get a Free Quote Call (416) 555-1234