Privacy Policy

Last updated: January 1, 2025

Information We Collect

When you contact ProFlow Plumbing through our website, phone, or email, we may collect the following personal information:

Name and contact information (email address, phone number)
Service address and property details relevant to your plumbing needs
Details about the plumbing services you request
Payment information for completed services

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our plumbing services
Respond to your inquiries and schedule appointments
Send service reminders, quotes, and invoices
Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software) under strict confidentiality agreements.

Data Security

We implement reasonable security measures to protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). However, no method of transmission over the Internet is 100% secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information. To make a request, contact us at [email protected] or call (416) 555-1234.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, please contact us at:

ProFlow Plumbing 247 King Street West, Toronto, ON M5V 1J5 [email protected] (416) 555-1234